Category: Effective Communication

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Why coaching might work?

As a coach, I describe myself as a facilitator. When I meet a client for the first time, I am always at pains to explain that I am not an expert and that the only expert on the client is […]

Hearing the 90%

The surprising use of empathy Emotional intelligence is a well-accepted and desirable trait among leaders and successful professionals whereas empathy is considered one of the softer skills. Empathy is actually a fairly recent word in the English language and first […]